Privacy policy

Introduction: TDY PTY LTD ("we", "us", "our") is committed to protecting the privacy of our customers and users of our website. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). By using our website and services, you agree to the terms of this Privacy Policy.

Collection of Personal Information: We may collect personal information from you when you interact with our website, create an account, make a purchase, contact us, or sign up for our newsletter. The types of personal information we may collect include your name, email address, phone number, billing and shipping address, and payment information.

Use of Personal Information: We use your personal information for the following purposes:a) To process and fulfil your orders. b) To communicate with you about your orders, inquiries, or concerns. c) To improve and personalize your experience on our website. d) To send you marketing communications, if you have opted-in to receive them. e) To comply with legal obligations and resolve any disputes.

Disclosure of Personal Information: We may share your personal information with trusted third-party service providers who assist us in providing, improving, or maintaining our website and services, such as payment processors, shipping carriers, and marketing partners. These third parties are bound by confidentiality agreements and are only permitted to use your personal information for the purposes specified in this Privacy Policy. We may also disclose your personal information if required to do so by law, to enforce our Terms and Conditions, or to protect our rights, property, or safety, or that of our customers or others.

Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses Secure Sockets Layer (SSL) encryption technology to ensure the safe transmission of your information during transactions. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

Cookies: We use cookies and other tracking technologies to improve your browsing experience on our website, analyse site traffic, and understand where our visitors come from. You can manage your cookie preferences through your browser settings.

Access and Correction: You have the right to access and correct your personal information held by us. To update your personal information, you can log in to your account or contact us at hello@tdy.au.

Changes to This Privacy Policy: We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes your acceptance of the updated Privacy Policy.

Contact Us: If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@tdy.au.